One to one training and remote support to users in their own homes
This service is delivered through trained Digital Support Workers.
Users pay a fee or are grant-funded and at present we have over 125 active one to one customers throughout Edinburgh, most of whom are retired or semi-retired.
Remote support is provided via the internet and helps to resolve problems that arise e.g. with opening email attachments, dealing with error messages, adjusting settings etc. 30 minute ‘sessions’ are available Mon-Sat for up to 3 hours daily. These can be booked by phone, email or via our website.